Critical skills center

 "Once organizational health is properly understood and placed into the right context, it will surpass all other disciplines in business as the greatest opportunity for improvement and competitive advantage "

                                                                                                                 Patrick Lencioni, The Advantage

That is where my passion for this work comes from.   

Robin’s career has led to her professional purpose of helping teams and individuals achieve their highest potential. Organizations today are increasingly judged on the basis of their relationships with their workers, customers, and their communities, and Robin provides framework for improved relationships through effective leadership, increasing emotional intelligence, and communication and presentation skills. By using proven methodologies and personalized experiences, Robin is able to help individuals and teams achieve transformational and sustainable changes.  
 

Over the past 30 years Robin’s corporate experience has been in the for-profit industries of software and publishing and in non-profit sector in health care, and the public sector of local government. In the entrepreneur realm, Robin started ultimately three retail stores for a new brand to the marketplace. She grew that business and sold them after 10 years. 

Drawing on her vast experiences, she works at all levels within organizations providing tools that help individuals discover how to increase personal and professional effectiveness.  Empowering individuals to work at their best enables the teams they are on to work at their best. Healthy and cohesive teams are the cornerstone of organizational health.

Robin knows what it takes to be an effective leader. She has served in leadership positions in a number of industries throughout her career. As a retail store owner, she led a team of employees and independent contractors across multiple locations and effectively managed the intersection of developing people, and the work required to grow a successful business. 

With a passion to serve, Robin has worked with a number of volunteer organizations in all capacities from president to contributing member.

By using assessment based solutions we are able to work with individualized solutions. The assessments that I use do not measure who is right or wrong, rather they look at how people prefer to work, where their energy tends most easily go and what may be more of an effort. There is huge value in that people bring different methods, approaches, and priorities to the workplace. The key is not to try to make everyone do things the same way, it is to find the way to honor the differences that people bring to the workplace which yields much higher results. 

It is privilege to do this work. I do not have a one-size-fits-all approach any more than you do in your workplace. Bringing a common language to your uncommon workplace is the first step. Or if you do, that may be why we work together-because people are not one-size fits all. Contact me to learn more about the discovery process we go through to bring solutions designed for long term success.

Our approach to coaching begins with an assessment so we are working with YOU and YOUR style. We will explore maximizing your strengths, how to work with your challenges, and will work from a place of authenticity and action. Contact me to learn more about how we can work together to move you forward. 

The area I work in is commonly referred to as "soft skills".   Soft implies easy, or unimportant and the skills of connecting and communicating with others in a healthy productive way is the most important thing we can do. It is those skills that move literally everything forward, personally, professionally, organizationally and globally.   

According to Deloitte's Global National Trends report for 2018,  

• "Today, successful businesses must incorporate external trends, perspectives, and voices by maintaining positive relationships, not just with customers and employees, but also with local communities, regulators, and a variety of other stakeholders. Building these relationships challenges business leaders to listen closely to constituents, act transparently with information, break down silos to enhance collaboration, and build trust, credibility, and consistency through their actions. This is not a matter of altruism: Doing so is critical to maintaining an organization’s reputation; to attracting, retaining, and engaging critical workers; and to cultivating loyalty among customers."

The work involved in engaging, attracting, and keeping these workers can be learned and can be improved. It is a skill. These skills are at the core of the work we do together in speaking, coaching, or facilitating.

Critical Skills/Soft Skills are: 

• Communication
• Productive Conflict
• Leadership
• Teamwork
• Problem Solving
• Decisiveness
• Time management 
• Flexibility
• Negotiation